Women Helpline Uttar Pradesh – A Lifeline for Safety and Support

Women’s safety is a fundamental right, and the Women Helpline Uttar Pradesh initiative plays a crucial role in protecting and empowering women across the state. The Government of Uttar Pradesh has introduced multiple helpline services to provide immediate assistance, legal support, and counseling to women facing violence, harassment, or distress.

  Blog   Feb 4, 2026   0   26  Add to Reading List
Women Helpline Uttar Pradesh – A Lifeline for Safety and Support

Complaint Through Women Power Line – 1090

Operated by Uttar Pradesh Police. 

Best for:

  • Cyber harassment

  • Social media abuse

  • Stalking

  • Threatening phone calls

  • Obscene messages

Step-by-Step Process:

  1. Dial 1090.

  2. Provide details of the harassment.

  3. Share evidence (if available):

    • Screenshots

    • Phone numbers

    • Social media profiles

  4. The complaint is registered.

  5. Police contact the accused and take legal action.

  6. Identity of complainant is kept confidential.

  7. You are informed about action taken.

 The complainant usually does NOT need to visit the police station initially.

he special feature of 1090 is confidential complaint handling. The identity of the complainant is kept secret, and action is taken without requiring the woman to visit a police station initially

Complaint Through Women Helpline – 181

Best for: Domestic violence, family disputes, dowry harassment, emotional or physical abuse.

Step-by-Step Process:

  1. Dial 181 (24×7, toll-free).

  2. The call is received at the Women Helpline control room.

  3. You will be asked:

    • Name (can request confidentiality)

    • Contact number

    • Location/address

    • Nature of complaint

  4. The complaint is registered digitally.

  5. Depending on urgency:

    • Counseling support is provided.

    • Police intervention is arranged.

    • Referral to shelter home (One Stop Centre) is made.

  6. Follow-up calls are made until the issue is resolved.

 No fee required.
 Confidentiality is maintained.

Online Complaint (UP Police Portal)

You can also file complaints online through the official portal of Uttar Pradesh Police.

Steps:

  1. Visit: https://uppolice.gov.in

  2. Click on Citizen Services.

  3. Choose relevant complaint category.

  4. Fill required details.

  5. Upload evidence (if available).

  6. Submit and note the complaint reference number.

You can track status online.

One Stop Centres (Sakhi Centres)

Under the Ministry of Women and Child Development, Uttar Pradesh operates One Stop Centres (OSC), also known as Sakhi Centres. These centers provide:

  • Medical assistance

  • Legal aid

  • Psychological counseling

  • Temporary shelter

  • Police facilitation

They ensure that a survivor receives all essential services under one roof.

Emergency Complaint – 112

For immediate danger or physical threat.

Steps:

  1. Dial 112.

  2. Share exact location.

  3. Police Response Vehicle (PRV) is dispatched immediately.

  4. Officers provide on-spot assistance.

Soon small cars in UP 112 fleet to reduce emergency response time

Importance of Women Helpline in Uttar Pradesh

Uttar Pradesh is one of India’s most populous states. With rising awareness about women’s rights, helpline services:

  • Build confidence among women

  • Reduce underreporting of crimes

  • Provide psychological and legal support

  • Act as a deterrent to offenders

These services represent a significant step toward women’s empowerment and gender justice.

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